Privacy Policy
Radio Televisión Vida
At Radio Television Vida we respect your privacy. This policy explains what information we receive when you use the app, how we use it, and what control you have over it.
Last updated: November 10, 2026
1. Information you share with us
When you send the contact form or a prayer request you give us your name, your email address, your phone number (optional) and your message. We use that data only to reply to you and to pray for you.
2. Preferences stored on your device
The theme (light, dark or automatic), the language, the radio volume, alarms and the sleep timer are stored on your own device. They are not sent to our servers and we do not share them with anyone.
3. How we use information
We use information to reply to your messages, to receive your prayer requests, to maintain and improve the app, and to meet the legal obligations that apply to us. We do not sell, rent or hand your data to third parties for advertising purposes. So the app can work on your phone and so we know how it is used, we record technical data such as device type, system version and a device identifier; that data is not used for advertising and is not shared with third parties.
4. Third-party content
The app shows or links to content from YouTube, Facebook, Instagram and our website radiotelevisionvida.com. Those services have their own privacy policies and we do not control how they collect information when you open them.
5. Local storage
We use your browser local storage only to remember your preferences inside the app. We do not use advertising cookies and we do not sell advertising space.
6. Security
We apply reasonable technical and organizational measures to protect the information we receive, such as access controls and submission limits on our forms. No system is completely secure, but we work to keep your data protected.
7. Children
The app is intended for a general audience. We do not knowingly collect information from children under 13. If you believe a child sent us data, write to us and we will delete it.
8. Your rights
You can ask us to show, correct or delete the information you sent us, and you can withdraw your consent at any time. Write to our email address and we will respond within a reasonable time.
9. Data retention
We keep messages and prayer requests only as long as needed to respond to them and to meet legal obligations. After that we delete them securely.
10. Changes to this policy
If we update this policy, we will publish the new version on this page together with the update date.
Contact
If you have questions about this policy or want to exercise your rights, write to us: